EDUCATION

Ph.D., Texas Tech University, Lubbock, TX, August 2008
MSLIS, University of Illinois at Urbana-Champaign, Urbana, IL, 1997
BA, Spanish, Emmanuel College, Boston, MA 1982

ACADEMIC AWARDS/HONORS/FELLOWSHIPS

Francis W. Weeks Award of Merit, Association for Business Communication, 2011
Beta Phi Mu Honor Society, University of Illinois at Urbana-Champaign, Urbana, IL (Lifetime member)
Society for Technical Communication Lone Star Chapter Scholarship, 2005
EBSCO/American Library Association Conference Sponsorship, 2003
Sarah Rebecca Reed Scholarship, Beta Phi Mu Honor Society, 1996

EMPLOYMENT

8/08 - present
Assistant Clinical Professor, Technical Communication, Arizona State University at the Polytechnic Campus, Mesa, AZ

8/04 - 7/08
Lecturer, Multimedia Writing and Technical Communication, Arizona State University at the Polytechnic Campus, Mesa, AZ

Courses taught:

  • TWC200 Impact of Communications Technology on Society
  • TWC301 Principles of Multimedia Writing
  • TWC347 Written Communication for Mangers
  • TWC361 Writing for Healthcare Management
  • TWC400 Technical Communication
  • TWC443/543 Proposal Writing
  • TWC447 Business Reports
  • TWC451/551 Copyright & Intellectual Property in the Electronic Age
  • TWC453/553 Information & Technology in American History
  • TWC452/552 Information in the Digital Age (formerly Infoglut)
  • TWC490, Capstone
  • TWC494/598 Research for the Technical Communication Practitioner
  • TWC494/598 Information Architecture
  • HCR558 Technical Writing for the Regulatory Professional

Course Development and Assessment

  • HCR558 Technical Writing for Regulatory Professionals
  • TWC361 Writing for Healthcare Management
  • TWC347 Written Communication for Managers
  • TWC490 Capstone

7/01 - 8/04
Reference/Instruction Librarian
, Library Services, Arizona State University East , Mesa, AZ

  • Taught credit courses integrating information literacy into curriculum both in person and online
  • Taught single session library instruction
  • Collaborated with faculty on assignments to integrate information literacy and effective library use
  • Consulted with students and faculty on reference and research inquiries in person and electronically via email and chat
  • Developed and maintained the Library’s website
  • Selected materials for the library's collection
  • Consulted with other ABOR libraries on the selection and purchase of university-wide resources as a member of University Libraries' Electronic Resources Committee

8/02 - 8/04
Faculty Associate
, Multimedia Writing and Technical Communication, Arizona State University East, Mesa, AZ

Credit Courses Taught:
  • TWC494/598: InfoGlut: Deal With It
  • TWC200: Impact of Telecommunications Technology on Society
2/99 - 6/01
Assistant Librarian, Arizona State University West Library, Phoenix, AZ

Chair, Library Web Council (6/00 - 6/01).

  • Provided direction and leadership for the Library's website including planning, coordinating, and managing its design, development, and maintenance.
  • Oversaw the development and implementation of the library’s database-driven resources portal
  • Supervised Web Council staff.
  • Collaborated with the Library’s technology support group to develop and provide library services
  • Served as member of the Library's Steering Committee to advise the Dean on the development and coordination of technology and library initiatives.
Subject Liaison (2/99 - 6/00). Subject assignments in Communication Studies and Integrative Studies.
  • Planned, delivered, and assessed research support and instruction for students and faculty
  • Planned and integrated information competencies into the curriculum of subject areas assigned
  • Provided assistance for research inquiries
  • Collaborated with faculty in the design of instructional/learning opportunities
  • Developed programs, services, and web-based resources and selected electronic and other materials
8/97 -2/99
Reference Librarian
, Southeastern Louisiana Univ., Hammond, LA
  • Provided reference services.
  • Coordinator, "Ask a Librarian" e-mail reference service.
  • Collaborated with the Director of the Writing Center to establish an online reference library in conjunction with an online writing center to provide instruction and reference assistance.
  • Collaborated with teaching faculty to integrate technology and library services into the curriculum.
  • Taught single-session bibliographic instruction sessions.
Credit Courses Taught
  • Library Science 102 (Fall 1997, Spring 1998, Fall 1999).

CONSULTING

Pearson Education, 2010-2011          
Business Communication Consultant Board   

  • Reviewed proposals and scripts for mini-simulations under development for MyBcommLa
  • Author Team Member, Shwom & Snyder Annotated Instructor Edition         
  • Researched and composed study questions and social media content for Business Communication: Polishing Your Professional Presence (Shwom & Snyder)

Cyberspace Writing Center Consultation Project, Little Rock, AR, 6/97 - 6/99

  • Developed, created, and maintained a virtual MOO (multi-user objected oriented environment)-based library for use by community college students in Arkansas.
  • Services included general and subject-specific resource links, real-time remote and email reference, and online tutorials.

PRESENTATIONS

D'Angelo, Barbara J. (2012) Hallmarks of professionalism: A writing course for nursing majors. Association for Business Communication Annual Convention, Honolulu, HI.

D’Angelo, Barbara J. (2012) Working collaboratively to develop writing skills for nurses. International Writing Across the Curriculum Conference 2012, Savannah, GA.

D’Angelo, Barbara J. (2012) The WPA Outcomes Statement, information literacy: Mediating information. Panel session on Communicating in Digital Environments – Implications for the WPA Outcomes Statement. Conference on College Composition and Communication. St.Louis, MO.

D’Angelo, Barbara J. (October 2010) Social media community management: Implications for the business communication curriculum. Association for Business Communication Annual Convention, Chicago, IL.

D’Angelo, Barbara J. (March 2010) Them vs. Us? Or Them and Us?  Disciplinary Differences in Portfolio Scoring. Association of Teachers of Technical Writing Annual Conference, Louisville, KY. (Poster)

D'Angelo, Barbara J. (October 2009) "Using Portfolio Assessment to Discover Student Learning" Associatioon for Business Communication Annual Convention, Portsmouth, VA.

D'Angelo, Barbara J. and White, Otis. "Learning from Our Stakeholders: Using Research to Redesign a Business Writing Course" Association of Business Communication Annual Conference, October-November, 2008.

D'Angelo, Barbara J. "More than Mere Collections: Portfolios as Direct and Authentic Assessment of Information Literacy Outcomes" International Federation of Library Associations, August 2008. Published in proceedings.

D'Angelo, Barbara J. "Information literacy and writing: A rhetorical analysis of standards and outcomes" Council of Writing Program Administrators Annual Conference, July 2007.

D'Angelo, Barbara J. "Rhetoric, Information, Technology, and Assessment: Using the WPA Outcomes Statement to Craft Program Identity." Panel member: Refactoring Identities in a Culture of Assessment: Rhetorical and Technical Approaches to Program Review and Development Conference on College Composition and Communication, March 2007.

Henschel, Sally; Brewer, Pam; D'Angelo, Barbara; England, Peter; Kaempf, Charlotte; Kelly, Kendall; and Irvin, Lennie. "O Pioneers! The First Two Years of an Online PhD Program in Technical Communication and Rhetoric" Computers & Writing 2006, May 2006.

D'Angelo, Barbara J. "Information Literacy: Breaking Barriers Between Disciplinary Boundaries" Georgia Conference on Information Literacy, October 2004.

D'Angelo, Barbara J. "Information Literacy Across the Curriculum: Confronting Challenge and Change" LOEX of the West 2004, June 2004.

D'Angelo, Barbara J. "InfoGlut: Deal With It" Arizona Library Association Annual Conference, December 2002.

Welty, Ellen and D'Angelo, Barbara J. "It takes a village: Campus and community collaboration" Arizona Library Association Annual Conference, December 2002.

Kammerlocher, Lisa; Isbell, Dennis; Stanton, Dan; and D'Angelo, Barbara J. "Techniques for assessing information competencies" Arizona Reference and Library Instruction Roundtable, Arizona Library Association, April 2000.

Aguinaga, Jose, D'Angelo, Barbara, and Collins, Kathleen. "Jackpot, creating an atmosphere for collaborative learning in libraries." Arizona Library Association Annual Conference, November 1999.

D'Angelo, Barbara J. and Maid, Barry M. "MOOs and the Web: Combining technology to provide academic support services to remote students" Distance Learning '99, August 1999.

D'Angelo, Barbara J. and Maid, Barry M. "Service from a distance: The use of information technologies in support of off-campus students" CAUSE98, December 1998.

D'Angelo, Barbara J. and Maid, Barry M. "Virtual classroom, virtual library: Library services for an online writing laboratory" RUSA/MOUSS Research Forum, American Library Association Annual Meeting, June 1998.

Simoneaux, Laverne; D'Angelo, Barbara J.; Jung, Karen; and Orgeron, Elizabeth "The library and you: Using World Wide Web-based technology to deliver curriculum-integrated library instruction." Teaching in Higher Education Forum, Louisiana State University, April 1998

BOOK CHAPTERS

D'Angelo, Barbara.J. (2013) Understanding the relationship between good research and good writing. In: Successful Strategies for Teaching Undergraduate Student Research. M. Deyrup & E. Bloom, eds. Rowman and Littlefield. pp.13-24.

Maid, Barry M. and D’Angelo, Barbara J. (2013) Why do we bother to teach research: Our students can find everything online” In: The New Digital Scholar: Exploring and Enriching the Research and Writing Practices of NexGen Students. J. Purdy and R. McClure, eds. American Association of Information Science and Technology. pp. 295-312.

D’Angelo, Barbara J and Maid, Barry M. (2013) “ePorts: Making the passage from academics to workplace” In: ePortfolio Performance Support Systems:  Constructing, Presenting, and Assessing Portfolios in Public Workplaces. R. Rice and K. Willis, eds. Fort Collins, CO: WAC Clearinghouse and Parlor Press, http://wac.colostate.edu/books/eportfolios.

Maid, Barry M. and D’Angelo, Barbara J. (2013) What do you do when the ground beneath your feet shifts? In: Online Education 2.0: Evolving, Adapting and Reinventing Online Technical Communication. Kelli Cargile-Cook & Keith Grant-Davies, eds. Amityville, NY: Baywood Press, 11-23..

Maid, Barry M. and D’Angelo, Barbara J. (2012) Is rhetorical knowledge the uber outcome? In: The WPA Outcomes Statement: A Decade Later. D. Roen, D. Holstein, N. Behm, and G. Glau, eds. Anderson, SC: Parlor Press,pp. 257-270.

Maid, Barry M. and D’Angelo, Barbara J. (2012) “The WPA outcomes, information literacy, and challenges of outcomes-based curricular design” In: Teaching and Assessing Writing: A Twenty-Fifth Anniversary Celebration. Norbert Elliot & Les Perelman, eds. Hampton Press, pg. 99-112.

D'Angelo, Barbara J. and Maid, Barry M. (2009) "Assessing outcomes in a technical communication capstone" In: Handbook of Research on Assessment Technologies, Methods, and Applications in Higher Education. Christopher Schreiner, ed. Hershey, PA:IGI Gobal, pgs. 152-166.

D'Angelo, Barbara J. (2007) "From partnership to program development: Information literacy in an academic curriculum" In: Information Literacy Programs in the Digital Age. Educating College and University Students Online. A. Daughtery and M.F. Russo, eds. Chicago: American Library Association.

REFEREED JOURNAL ARTICLES

Stevens, C.J.; D’Angelo, B.; Rennell, N.; Muzyka, D.; Pannabecker, V. & Maid B. (2014) Cultivating writing skills in online RN-BSN students: An innovative approach. Nurse Educator. 39(1):17-21.

D'Angelo, Barbara J. (2012) Beyond academics: Reconceptualizing information literacy for workplace relevance. Library Trends, 60(3):636-649.

D'Angelo, Barbara J. and Maid, Barry, M. (2005) "Beyond Instruction: Integrating Library Service In Support of Information Literacy" Internet Reference Services Quarterly. 9(1/2):55-63. Co-published simultaneously in Improving Internet Reference Services to Distance Learners (William Miller and Rita M. Pellen, eds.)

D'Angelo, Barbara J. and Maid, Barry, M. (2004) "Moving Beyond Definitions: Implementing Information Literacy Across the Curriculum" Journal of Academic Librarianship. 30(3):212-217.

D'Angelo, Barbara J. (2003) "If they build it will they come? Cooperation and collaboration to create a customized library" Reference Librarian 83/84:237-250. Co-published simultaneously in Cooperative Reference: Social Interaction in the Workplace (Celia Hales Mabry, ed.)

D'Angelo, Barbara J. (2001) "Using source analysis to promote critical thinking" Research Strategies 18(4):303-309. (Publisher error in publication date. Manuscript submitted June 2002 and published in June 2003)

D'Angelo, Barbara J. (2001) "Integrating and assessing information competencies into a gateway course" Reference Services Review 29(4):282-293.

D'Angelo, Barbara J. and Maid, Barry M. (2000) "Virtual classroom, virtuallibrary: Library services for an online writing laboratory" RUSQ, 39(3):59-64.

Simoneaux, Laverne; D'Angelo, Barbara J.; Jung, K., and Orgeron, Elizabeth (1999) "The library and you: Curriculum-integrated library instruction via the WWW" Campus-Wide Information Systems 16(3):89-94.

D'Angelo, Barbara J. (Spring 1998) "Copyright and the Internet, two views" Kairos: A Journal for Teachers of Writing in a Webbed Environment 3(1). [Review article]. Available: http://english.ttu.edu/kairos/3.1/index_f.html

NON-REFEREED JOURNAL ARTICLES

D'Angelo, Barbara J. (January 2006) "Information and Knowledge Management: What Technical Communication Can Learn From Library Science" Information Design and Architecture Special Interest Group Newsletter, Society for Technical Communication. Available: http://www.stcsig.org/id/id_articles/0601_inf_knowledge_mgt.htm

D'Angelo, Barbara J. (Sept/Oct. 2001) "Assembling and managing virtual libraries" Library Technology Reports 37(5).

D'Angelo, Barbara J. (Spring 2000) "Wake up and smell the latte! An interview with Catherine Lee" LA&M 14(2):114-115.


PUBLISHED CONFERENCE PROCEEDINGS

D’Angelo, Barbara J. "Social media community management: Implications for the business communication curriculum" Proceedings of the Association for Business Communication Annual Convention, 2010.

D'Angelo, Barbara J. "Using Portfolio Assessment to Discover Student Learning" Proceedings of the 74th Annual Convention of the Associatioon for Business Communication, November 2009.

D'Angelo, Barbara J. and Maid, Barry M. "MOOs and the Web: Combining technology to provide academic support services to remote students." Distance Learning '99, August 1999.

D'Angelo, Barbara J. and Maid, Barry M. "Service from a distance: The use of information technologies in support of off-campus students" CAUSE98, December 1998. Available: http://www.educause.edu/ir/library/html/cnc9847/cnc9847.html.

POSTER SESSIONS

D’Angelo, B.J. (2013) Developing workplace information literacy in a professional writing course. Association for Business Communication Annual Convention, New Orleans, LA.

D'Angelo, B.J. and Maid, B.M. (2013) Writing process: A three-dimensional model for an applied writing class. Association of Teachers of Technical Writing Annual Conference, Las Vegas, NV.

D’Angelo, B.J. (March 2010) Them vs. Us? Or Them and Us?  Disciplinary Differences in Portfolio Scoring. Association of Teachers of Technical Writing Annual Conference, Louisville, KY.

White, O. and D'Angelo, B.J. "Using a Stepping Stones Strategic Approach to Creating a College-Wide Writing Assessment Structure in a Business Discipline" 2008 Assessment Institute, October 2008.

D'Angelo, B.J. "Information literacy: A catalyst for course redesign" Arizona Library Association Annual Conference, December 2003.

D'Angelo, B.J. "InfoGlut: Teaching students to think critically about information" American Library Association/Library Instruction Round Table Annual Conference "Creating Critical Thinkers: Teaching Thought and Process" June, 2003.

D'Angelo, B.J. and McGovern, T.J. "Assessing information literacy instruction in a gateway course at Arizona State University West" American Library Association Annual Meeting, July 2000.

D'Angelo, B.J. "Customizing electronic delivery of resources and services at a small academic library" Digital Libraries '00, June 2000.

D'Angelo, B.J. "Remote instruction: Using chat software and web-basedtutorials to teach information research skills" Association of College and Research Libraries Instruction Section, Nothing But Net?: Understanding the Digital Library User, "Ideas in Action" Poster Session, American Library Association Annual Meeting, June 1999.

BOOK REVIEWS

D'Angelo, B.J. (2003) "Delivering Lifelong Professional Continuing Education" College and Research Libraries, 64(3):242-243.

D'Angelo, B.J. (2003) "Making the Grade: Academic Libraries and Student Success" portal: Libraries and the Academy, 3(2):353-354.

D'Angelo, B.J. (2000) "Distance Learning Technologies: Issues, Trends and Opportunities" College and Research Libraries, 61(5): 471-472.

D'Angelo, B. J. (1999) "The Eighth Off-Campus Library Services Conference Proceedings" College and Research Libraries 60(3):293-294.

D'Angelo, B.J. (1998) "Access to Campus Library Services by Distances Users: Final Report" "A Comparable Experience? Library Support for Franchised Courses in Higher Education" "Self-Service Systems in Libraries: Final Report" College and Research Libraries 59(3):285-287.

D'Angelo, B.J. (1998) "Arts and Humanities Data Service (AHDS)" Electronic Resources Review 2(9):101-102.

D'Angelo, B.J. (1998) "Distance Learning Demonstration Projects" Electronic Resources Review 2(2):13-14.

D'Angelo, B.J. (1998) "The University of Michigan OWL: Online Writing and Learning" Electronic Resources Review 2(1):5-6

D'Angelo, B.J. (1997) "Harvard Information Infrastructure Project" Electronic Resources Review 1(12):132-133.

SERVICE

Professional

Association for Business Communcation, Web Editor, 2010- present

Association for Business Communication Technology, 2009-present

  • Chair, 2010-2011, 2014
  • Ex oficio, 2011-2013

Association for Business Communication, Proceedings Editorial Board, 2010 - present

Association for Business Communication, Employment Opportunities Committee, 2013-present

Society for Technical Communication Phoenix Chapter, Invited speaker on copyright and intellectual property for technical communicators. February 2012

Library Trends, invited reviewer for special issue on information literacy, 2011

        ITALICS, invited reviewer for Feb. 2010 issue on learning and teaching in information and computer sciences

        Association for Business Communication Annual Convention, proceedings reviewer, 2009

        Carroll Preston Baber Research Grant Award Jury, American Library Association, 2004-2006; 2009

        Reviewer, IEEE Transactions on Professional Communication special issue on assessment, 2008

        Reviewer, Handbook of Research on Assessment Technologies, Methods, and Applications in Higher Education, 2008

        Writing Program Administrators annual conference local committee, Summer 2007

        Association of College and Research Libraries, Instruction Section, Communication Committee, 2005-2007

        Computers & Writing Online 2006 Program Planning Committee, 2005-2006

        Carroll Preston Baber Research Grant Award Jury, American Library Association, 2004-2006, 2009

        International Science and Engineering Fair, Society for Technical Communication Special Awards Judge, 2005

        Library Instruction Roundtable, Research Committee, American Library Association, 2003-2005

        Mary V. Gaver Scholarship Award Jury, American Library Association, 2003-2004

        Management and Operation of User Services Section, Reference and User Services Division, American Library Association, Executive Committee, ex-officio. Webmaster/Archivist, 1999-2004

        Library Information Technology Association, Frederick G. Kilgour Award for Research in Library and Information Technology Award Committee, American Library Association, 2002-2003

        Library Information Technology Association, Endeavor Student Writing Award Committee, American Library Association, 2001-2002

        Library Administration and Management Association-Yankee Book Publishing Student Writing and Development Award Committee/American Library Association, 2000

        Co-coordinator, ASU West, "Copyright and the Internet" satellite downlink for the Department of Libraries, Archives, and Public Records. Fall 1999

        Library Administration and Management Association, American Library Assocation, President's Program Planning Committee, 1999-2000

        Arizona Library Association/Arizona Reference and Library Instruction Roundtable, Chair, 1999-2000

        Arizona Library Association/Arizona Reference and Library Instruction Roundtable, Chair-elect, 1999

        Association of College and Research Libraries Instruction Section, American Library Association, Research and Scholarship Committee, 1998-1999

        University

        College of Nursing and Healthcare Innovation, Immersion Program for Doctoral Students presentation on proposal writing, January 2012
        College of Nursing and Healthcare Innovation, writing workshops for HCR563, Fall 2011
        University Technology Office Faculty Focus Group, 2007-
        Research Administration Software RFP Evaluation Committee, 2008
        Task Force on Academic Professionals, 2003-2004
        Commission on the Status of Women, East Campus Representative, 2003-2004

        Campus

        ASU at the Polytechnic Campus

        School of Letters & Sciences, member of group charged with revision of Cllnical Faculty annual review and promotion policies, 2010
        School of Applied Arts & Sciences Curriculum and Standards Committee, 2006-2009 (Chair 2008-2009)
        East College Academic Advisor Search Committee, 2004
        Information Literacy Faculty Workshop, Center for Academic Support (East Campus), 2004
        East Curriculum and Programs Committee, 2002-2004
        Electronic Resources Committee, Arizona University Library Consortium (ASU East Library representative), 2001-2004
        ASU Libraries’ Web Management Group (ex-officio, East Campus Representative), 2003-2004
        East Campus Environment Team, 2003-2004
        United Way Campaign, Library Departmental Representative, 2001, 2002

        ASU West
        Information Technology Advisory Committee West (ITAC West), 1999-2001
        Information Technology Self-Assessment Task Force (sub-group of Campus Outcomes Assessment Team), 1999

Contact Information

ASU