“Seeking an experience in Public Relations where I will utilize my competencies and strengths in writing and communications to share information effectively”
Work Experience
Animal Defense League Of Arizona
642 N. 3rd Ave, Phoenix, AZ
Media Outreach Intern
April 2010- Present
“Create, plan and execute a strategic communication plan to increase awareness of ADLA’s services and programs. Utilize multimedia, writing skills, and social media to reach stakeholders and maintain relationships with new and past supporters of the organization.”
Apple
Arrowhead Mall- 75th Avenue & Bell Road
Business Relations Role
March 2010- Present
“Inform Apple Arrowhead Retail Team of business team advancements. Improve communication between Business Team and Apple Arrowhead Retail team utilizing multimedia sources. Help conduct workshops with business clients to maintain positive relationships with Apple Arrowhead Business Team.”
Apple
Arrowhead Mall- 75th Avenue & Bell Road
Concierge/ Specialist/BOH Specialist
September 2008- Present
“Provide guests with transformational experiences with Apple products and services. Dealing with guests who have had issues with their products and helped repair relationships. Be knowledgeable about Apple policies, procedures, and products.”
Starbuck’s
71st Ave. and Paradise Lane
Shift Lead- Barista
December 2008- January 2010
“Knowledgeable about Starbucks’ numerous types of product. Provide legendary service for each customer, and maintain Five Star service during times of high stress. Be able to delegate tasks onto team.”
Glendale Star / Peoria Times
September 2008-December 2008
Special Contributor
“Contributed articles to both the Glendale Star and Peoria Times on various topics involving the communities of Glendale and Peoria, Arizona.”
Coldstone Creamery
67th Ave. and 101
Shift Leader
May 2008-August 2008
“Provide friendly and fun customer experience to all. Maintain stock levels, and maintain cleaning duties. Delegating tasks to shift team.”
Safeway- Starbuck’s
107th Ave. and Olive Rd.
Barista
May 2007- August 2007
“Learn about Starbucks’ numerous types of products. Provide legendary service for each customer, and maintain Five Star service during times of high stress. Provide samples of products and market in a retail environment.”
Paradise Bakery
67th Ave. and 101
Runner
June 2006-October 2006
“Serve guests while maintaining my station. Providing outstanding customer service to guests, and knowledge about our products.”
Education
Arizona State University
Walter Cronkite School of Journalism & Mass Communication
B.A. Public Relations
Estimated Graduation Date: May 2011
Centennial High School
General High School Diploma
2003-2007
Technical Skills
- Knowledgeable in Associated Press Style
- Comfortable with creating hard news articles and work
- Avid user of social media tools
- Comfortable and knowledgeable with Mac operating systems as well as Windows
- Knowledgeable with Apple software and hardware.
- Knowledgeable in multimedia such as, Photoshop, video editing, HTML, CSS, and Wordpress.