ASU IT Resources

I've put together a number of links to resources that are either campus-based (where you can turn for help if I'm not available, or it's a question that falls outside my purview), or web-based. These resources are meant to help you find answers to some of your common questions, ranging from network and e-mail-related to simple web tutorials, &c.

If I've missed a topic or area that you find particularly troublesome, please let me know, and I will try to find a campus-based resource, where you may find further assistance.

ASURITE Questions

ASURITE Activation and Service - Go here to initiate your ASURITE account, add services to your account (i.e. set up personal webspace, add subscriptions to class roster, &c.)

EMMA - EMMA is a web-based tool which will allow you to access many services associated with your ASURITE ID: access Web Outlook for checking e-mail using an Internet browser, upload/download files to/from your account using AFS Manager, add aliases to your e-mail portfolio using EPO Update, &c.

University Technology Office - The first place to go when looking for information about information technology at ASU.

IT and Classroom Support

Classroom Support IT Website - Whether you are teaching in a mediated or computer classroom, or are in need of reserving such a room for a class, check this website first. You will find information about instructor training of classroom-based technologies (computers, projectors, VCRs, &c.), classroom reservations and zone-key access (VERY IMPORTANT), as well as a list of classrooms and their various levels of technological mediation (i.e. what equipment is available in each specific classroom). You can also see what equipment is available for checkout.

Classroom Reservations - If you want to make a classroom reservation for a computer classroom in the Computing Commons, College of Business, Lattie Coor Building, Engineering Building, or the Brickyard, then this will occur through a school designee. Follow this link to our own SILC Faculty and Staff intranet, sign in using the username and password provided to you, and use the form designated "Special Events Form" to request a computer classroom.

Computer Classroom Information - This page provides very useful information about the mediated classrooms throughout the Tempe campus, which are served by IT personnel. Check here first to see how each classroom is outfitted -- the pages lists hardware in the room (type of computers, any peripherals like scanners, printers, &c) as well as software installed on each workstation machine.

If you need to have a specific software application available for a class, which is not already present on the machines, you can fill out a Software Request Form, available on the Computing Sites & Classrooms Software site.

Web Development Resources

Course Enrollment Manager - The Course Enrollment Manager (CEM) is a tool you can use to request online course resources, such as a myASU/Blackboard course site, iTunes University content, or course-related wikis.

CLAS Web Standards - Yes, Virginia, there is an appropriate way to present ASU-related and CLAS-related web content to the public. Everything your mind ever or never wanted to know about approved colors, logos, &c.

Dreamweaver Help Index - Use this site for quick tutorials on various aspects of Dreamweaver, such as inserting a table, or setting up forms.

alt^i - applied learning technologies institute - The alt^i facility has several materials development stations for faculty use. Here you can digitize audio and video files, scan 35mm slides, create large scale posters, get assistance with web design, learn how do to streaming audio and video, and incorporate them into your website.

English Computing Support - this site from Bruce Matsunaga provides a set of useful online tutorials (web design, FTP, PowerPoint, PhotoShop, etc.)

WebMonkey: The Web Developer's Resource - For the more seasoned web designer. A handy toolbox of how-tos and quick reference.

Tutorials

Office 2000 Tutorials - Includes tutorials for Word, PowerPoint, Access, FrontPage and Excel. Produced by Florida Gulf Coast University.

ASUonline Faculty Support - Tutorials for the various functions available in Blackboard, a listing of available workshops, streaming audio and video presentations that focus on distance learning, and forms for requesting a new myASU course, among others.

ASU English Computing Tutorials and Resources - Cajsa Baldini and Bruce Matsunaga have developed this excellent resource for many of those "now, how did we do that?" moments: including handy Dreamweaver tutorials, FTP tutorials, &c.

Faculty Workshops

Language Computing Lab - Find out more about how our own Language Computing Lab can assist you with your teaching computing needs. Find out what's new and check out the new WIMBA application, it's quite amazing.

Workshop Clearinghouse Site - Check here for all faculty IT-related workshops being offered by the Center for Learning and Teaching Excellence (CLTE), applied learning technologies institute (alt^i), and Distance Learning and Technology, Online Teaching and Learning Group (DLT/OTLG).

CLTE Workshops, Seminars and Conferences - The Center for Learning and Teaching Excellence offers a series of workshops, seminars and conferences with information technology in mind.

ASU English Computing Workshops - Check here for any workshops being offered in the Department of English, and inquire with the instructors if there is room to sit in.

Antivirus

ASU Antivirus Software - campus licensed software for all ASU faculty, staff, and students. update new virus definitions at least once a month for ensured protection.

ASU Antivirus Announcement List - this list provides information on new releases and updates to the ASU-supported anti-virus software. All subscribers to the email list will be notified of new software releases and updates to virus definitions and scan engine changes. This announcement service will also send notification about virus warnings and emergency patches.

Protecting Your Windows Machine - having problems on your Windows-based machine with SpyWare and AdWare? Plagued by pop-up windows? This step-by-step guide from ASU Computing should get you back up and running.

Hardware/Software Issues

Humanities Computing Facility - Led by Glenn Trombley, the HCF will provide hardware and software technical support, when problems arise. The facility has a useful online form for requesting service.