| Message | What it means and what you should do |
| Perform User Maintenance | Message indicates that the printer requires routine maintenance. Send an e-mail message to caoss@asu.edu. Continue using the printer. |
| HP MIO 1 Initializing | This is a status message. No action required. |
13.x Paper Jam Clear n Pages
OR
13.x Paper Jam Clear the Printer | Paper is jammed in the printer. Remove any paper found under the toner cartridge, the door below tray 1, the door just above tray 2, and the door on the left side. |
| 20 Memory Overflow Data Lost | Press Select * to continue printing, some data will be lost. Try to find out who sent the file, what application they were using, and if at all possible get a disk copy of the file that caused the error. E-mail caoss@asu.edu. |
| 21 Print Overrun Data Lost | Press Select * to continue printing, some data will be lost. Try to find out who sent the file, what application they were using, and if at all possible get a disk copy of the file that caused the error. E-mail caoss@asu.edu. |
| 41.3 Improper Paper Size | The actual paper size is not the same as the paper tray setting. Check the adjustment bars on trays 2 and 3, and check the control panel settings for tray 1. |
| 50.x Fuser Error Cycle Power | The printer identified a problem with the fuser temperature. Switch the printer OFF and then back ON. E-mail caoss@asu.edu. |
| 57.x Fan Failure Call Service | One of the cooling fans has failed. Turn printer off and notify staff immediately. E-mail caoss@asu.edu. Do not use the printer with this error. |
| 58.x Printer Error Cycle Power | There is a problem with the main motor. Switch the printer OFF and then back ON. E-mail caoss@asu.edu. |
| 59.x Printer Error Cycle Power | One of the input paper tray lifters has failed. Press 'Select' and * to continue printing and bypass the paper tray. To resume using the paper tray, switch the printer OFF and then back ON. E-mail caoss@asu.edu. |
| 79 Service (xxxx) Call Service | The printer identified a problem with the file transmission. Switch the printer OFF and then back ON. Try to find out who sent the file, what application they were using, and if at all possible get a disk copy of the file that caused the error. E-mail caoss@asu.edu. |
| 80 Service (xxxx) Call Service | The printer identified a problem with the file. Switch the printer OFF and then back ON. Try to find out who sent the file, what application they were using, and if at all possible get a disk copy of the file that caused the error. E-mail caoss@asu.edu. |
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