- Qihong Shao, Anshul Sheopuri, Milind Naphade, Chitra Dorai, Daniel Johnson, Jane Hoffman. "Ranking Mortgage Origination Applications using Customer, Product, Environment and Workflow Attributes." In IEEE Proceedings of Congress on Services (SERVICES'09), 2009.
- Qihong Shao, Peng Sun and Yi Chen. "WISE: a Workflow Information Search Engine." (Demo Description). In Proceedings of the 25th International Conference on Data Engineering (ICDE), 2009.
Online demo: wise.asu.edu.
- Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, and Nikos Anerousis: "EasyTicket: A Ticket Routing Recommendation Engine for Enterprise Problem Resolution", Demo Description. In 34th International Conference on Very Large Data Bases (VLDB) / PVLDB Journal, Vol. 1, 2008. [link]
- Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, and Nikos Anerousis: "Efficient Ticket Routing by Resolution Sequence Mining." (long presentation). In Proceedings of 14th ACM International Conference on Knowledge Discovery & Data Mining (SIGKDD), 2008. [link]
- Qihong Shao, Peng Sun, and Yi Chen. "Efficiently discovering critical workflows in scientific explorations." Journal of Future Generation Computer Systems (FGCS), 2008.
- Qihong Shao, Michel Kinsy and Yi Chen: "Storing and Discovering Critical Workflows from Log in Scientific Exploration." In Proceedings of the 2007 IEEE International Workshop on Scientific Workflows (SWF), 2007.[link]
- Te Li, Qihong Shao and Yi Chen: " PEPX: A Query-Friendly Probabilistic XML Database ." In Proceedings of 15th ACM Conference on Information and Knowledge Management (CIKM), 2006. [link]
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